Cookie Policy

Resilia uses cookies, mobile device identifiers, tracking Urls, log data and similar technologies to provide, protect, and improve the Platform. This Cookie Policy ("Policy") integrates the Resilia Privacy Policy and explains how and why Resilia uses these technologies, and the choices available to the user.

Why Resilia uses these technologies

Resilia uses these technologies for a number of purposes, for example:

  • To allow you to access and use the Platform and payment services.
  • To allow, facilitate and optimize the operation of the Platform and access to it.
  • To better understand how to navigate and use the Platform to improve it.
  • To propose personalized advertising (such as on the Platform, in emails and on third-party websites).
  • To show more relevant content (such as advertising).
  • To monitor and analyze the performance, operation and effectiveness of the Platform and Resilia advertising.
  • To enforce the legal agreements governing the use of the Platform.
  • For fraud detection and prevention purposes, and to collaborate and improve the reliability and accuracy of the investigation.
  • For customer service, data analysis, research, product development and regulatory compliance purposes.


When you visit the Platform, Resilia installs cookies on your computer. Cookies are small text files that websites send to the computer or other devices connected to the Internet to uniquely identify the browser you use or to store information or settings in your browser. Cookies allow Resilia to recognize you when you access back to previously visited pages. In addition, they help Resilia to provide a personalized experience and may allow us to detect certain types of fraud. In many cases, the information that Resilia collects using cookies and other tools is used in forms that cannot be identified and without references to personal data. For example, we may use the information we collect to understand better website traffic patterns and optimize the experience of our website. In some cases, Resilia associates the information it collects with your personal data using cookies and other technologies. Resilia’s business partners can also use these tracking technologies on the Platform or instruct third parties to monitor user behavior on our behalf.

There are two types of cookies used on the Platform: (1) "session cookies" and (2) "persistent cookies". Session cookies normally expire when you close your browser, while persistent cookies remain on your device after you close your browser and can be used again when you next access the Platform.

In many cases you can manage your cookie preferences and disable the use of cookies and other data collection technologies by adjusting your browser settings. Since all browsers are different, you should visit the "Help" section of your browser to learn about cookie preferences and other privacy settings that may be available. Choosing to remove or reject cookies or to delete the local storage space may affect the features, availability and functionality of the Platform.

Cookie flash

Resilia can use flash cookies, also known as Local Stored Objects (objects saved locally) and similar technologies to customize and improve the online experience. A flash cookie is a small data file installed on a computer that uses Adobe Flash technology. Adobe Flash Player is an application that allows the rapid development of dynamic content, such as video clips and animations.

Resilia uses flash cookies to personalize and improve the online experience and to provide content for Flash Players. Resilia may also use flash cookies for security reasons, to collect certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than that provided by your web browser. To manage flash cookies, visit the Adobe website.

If you disable flash cookies or other similar technologies, you may not have access to certain content and features of the product, such as the storage by the device of an ad displayed during a previous visit.

Pixel tags, web beacons and tracking Urls

Pixel tags, web beacons and monitoring Urls are small graphic images and/or small blocks of code inserted in the pages of the website, in the ads or in the emails of Resilia that allow us to determine if you have performed a specific action, how to access certain pages or open an email. These tools help us measure the response to our communications and improve our web pages and promotions.

Resilia collects many different types of information from server logs and other technologies. For example, we collect information about the device used to access the Platform, operating system type, browser type, domain and other system settings, as well as the language used by the system and the country and time zone in which the device is located. Our server logs also record the IP address of the device used by the user to connect to the Internet. An IP address is a unique identifier required by devices to identify and communicate with each other on the Internet. We may also collect information on the website you accessed before accessing the Platform and the one you visited after leaving the Platform. These tools help us to improve user experience and provide our services.

Device information

Resilia can use device-related information to authenticate users. For example, we may use your IP address, browser information or other data provided by your browser or device to identify the device used to access our platform. We may also use these device-related techniques to associate you with the different devices you use to access our content, including for fraud prevention purposes and to better target our advertising.

Third Party

Third parties, including Facebook, install technologies such as pixels and SDKs on the Platform. These technologies (1) help Resilia to analyze how you use the Platform, for example by annotating the third-party services from which you come, (2) market and advertise Resilia services on the Platform and on third-party websites, (3) help us detect or prevent fraud or conduct risk assessments, and (4) collect information about your activities on the Platform, on other sites and/or on the advertisements you clicked on. For example, to help us better understand how Users use the Platform, we work with several analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analysis purposes, you can install the Google Analytics Opt-out Browser.

Third parties, including Facebook, may also use such monitoring technologies to collect or receive information from the Platform and other sites, and use this information to propose more relevant advertisements and measure their effectiveness both on the Platform and on other websites and online services. The targeting and advertising cookies we use may include Google and other advertising networks and services that we use from time to time. For more information on how Google manages data in its advertising products, see For more information on targeting and advertising cookies and how to disable them, please visit the following websites: c=1, c=2&lang=EN or To disable Google Analytics for display advertising or to personalize Google advertising, you can visit the page the extent that advertising technology is integrated into the Platform, you may receive advertising content even though you require not to receive personalized advertising. In this case, the advertising content will not be adapted to your interests. In addition, we do not control any of these exclusion links and are not responsible for the availability or accuracy of these mechanisms. Users can disable the collection and use of ad targeting information by updating their Facebook account ad settings and contacting Resilia with a request description and validation information.

Third party social plugins

The Platform can use social plugins provided and managed by third parties, such as the Facebook Like button. As a result, you can send to third parties the information you display on a certain part of the Platform. If you are not logged in to your account through the third party, the third party may not be aware of your identity. If you are logged in to your account via the third party, the third party may be able to link information or actions related to your interactions with the Platform to your account with that third party. Resilia invites you to consult the third-party privacy policies to learn more about its data practices.

User’s choice

Most browsers automatically accept cookies, but you can change your browser settings to reject cookies by visiting the "Help" section of the toolbar of the same. Although it is possible to disable the use of cookies through the browser settings, currently the Platform does not respond to the "Do Not Track" signal in the HTTP header of the browser or mobile application due to a lack of standardization regarding how that signal should be interpreted.

Flash cookies work differently than browser cookies and the cookie management tools available in a web browser do not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes to the global privacy settings panel

Your mobile device may allow you to control cookies through your settings. For more information, see your device manufacturer’s instructions.

If you decide to reject cookies, some parts of the Platform may not work as intended or may not work at all.